Odessa, Washington
Not resolved
1 comment

My wife was moving an end table in the penthouse we upgraded to for our family.She moved an end table to put down a murphy bed and the top wasn't attached to the base and the heave marble top fell on her tow breaking it in two places.

After numerous complaints to the hotel management, they refused to compensate us for the doctor bill and because we didn't see the resort doctor. Problem was the front desk sent us to some back alley doctor who prescribed the incorrect med resulting in an infection. Additionally, we were told by the front desk that they would not compensate her for the medical expenses. Our entire week was destroyed.

My wife couldn't walk and join the family in any events.

The manager, Fernando took pleasure in telling me that the hotel would not compensate my wife for the medical expenses or a refund for our botched week!Villa Del Arco sucks!

Had an Experience with Villa Del Arco?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#381741

Where were you while your wife was trying to move a heavy marble end table? Sitting on your fat a$$ watching tv?

You May Also Like

Baymont Inn And Suites - Broken and Dirty EVERYTHING, EVERYWHERE! Baymont Inn And Suites "...At first glance the room looked clean.But upon close examination we discovered totally unacceptable conditions, such as..." Read more Red Roof Inn - Room Review from Linthicum Heights, Maryland Red Roof Inn "Arriving from Texas I had many situations occur In the RedRoof Inn BWI as of last year March 2016 I never witnessed or heard of otherwise in a lifetime and..." Read more Motel 6  123 Huckleberry Heights  Hannibal Missouri  63401 Motel 6 "1st photo is above the mirror/sink area when you walk in. The light hood is broke and filthy. 2nd photo where a water sprinkle system use to be. And also now..." Read more Silverleaf Resorts - Where do I start? Silverleaf Resorts "I have been a Silverleaf Resort owner for over 20 years. Purchasing a Presidential with Endless Escape (paid top dollar). And ever since Holiday Inn Resorts took over it has..." Read more Stackcommerce Dealsandriodauthority Techdeals And Icollege - TechDeals, https://deals.androidauthority.com/, bad products Stackcommerce Dealsandriodauthority Techdeals And Icollege "Supposed great deal offered for " Ultimate CompTIA+ Lifetime Certification Bundle " with life time access suite of 8 CompTIA products. It uses CompTIA like images in advertisement. Product is..." Read more Lazada Philippines - LAZADA PH Defective Phone Return Item Refused Lazada Philippines "hello, good day. bakit nyo di tinanggap yung return refund ko.meron akong mga screenshots please re-evaluate nag refer kayo sa lbc ng padala, eh nadelay ako ng padala kasi may..." Read more Crossroads Rv - 2013 crossroads elevation Crossroads Rv "Nothing but issues with this unit. 2 Lippert slide out motors on main slide burned up in years 2 and 3 of owning toy hauler. Fuel pump motor for on..." Read more DON'T RENT FROM AMERICAN HOMES 4 RENT! American Homes 4 Rent "Rented from AH4R for two years (2015-2017) IN Powder Springs, GA and they are horrible to deal with. Your rent is going up every year without fail and they are..." Read more